THE COMMITTEE FOR QUALITY ASSURANCE IN THE FIELD OF EDUCATION AND SCIENCE LAUNCHES HOTLINE PHONES FOR CITIZENS ' APPEALS

The Committee for Quality Assurance in the Field of Education and Science of the Ministry of Education and Science of the Republic of Kazakhstan launches hotline phones for citizens ' appeals. Since a new academic year began in September for 3.6 million schoolchildren, about 400 thousand teachers, about 600 thousand students and more than 35 thousand teachers of the country, issues related to the field of education are among the most urgent. The hotline phones will work so that Kazakhstanis can inform the employees of the Committee and territorial departments about various problems.
THE COMMITTEE FOR QUALITY ASSURANCE IN THE FIELD OF EDUCATION AND SCIENCE LAUNCHES HOTLINE PHONES FOR CITIZENS ' APPEALS

These may be issues of attracting teachers to unusual functions, problems related to school toilets, video surveillance cameras, alarm buttons, other elements of security systems, dormitories, and so on.
Also, parents, teachers and just not indifferent people will be able to send photos and videos about the non-compliance of security systems, school toilets, conditions in dormitories with the accepted requirements via the WhatsApp mobile application to the mobile number 8-705-206-59-32. Issues related to schools will be transferred to local executive bodies, since the legislative functions of financing, construction, repair work, creation of necessary conditions, including sanitary ones, are under the jurisdiction of akimats. At the same time, all these appeals will be under the control of the Committee and its territorial departments until the final elimination of problems.
"Currently, most people use smartphones with photo and video recording functions. Concerned citizens who advocate for comfortable and safe conditions for children's education, including in matters of basic amenities and security systems, are already publishing photos and videos, informing us about various violations. We take control of citizens ' appeals and thank them for their activity in ensuring the safety of children. If others follow this example, informing us about the facts of inconsistencies, we will send them to the akimats, which are responsible for solving, for example, problems with video cameras or sanitary units in schools, and monitor them themselves until the issue is completely resolved, " said Gulzat Kobenova, chairman of the Committee for Quality Assurance in Education and Science.
Recall that since the beginning of this academic year, about 70 appeals from citizens have been received in the KOKSON of the Ministry of Education and Science of the Republic of Kazakhstan. After consideration of all the appeals, the necessary measures were taken.
Earlier, the Ministry of Education and Science of the Republic of Kazakhstan sent letters to akimats of a number of regions to take measures against persons who did not fulfill instructions concerning schools. We are talking about solving problems related to toilets, providing video surveillance cameras, alarm buttons and other elements of security systems.

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